"How We Are Different"

By Dr. T.J. Poelking

From time to time, I am frequently asked “…what makes your office and the care you provide different from anyone else?”  With a pause and a smile, I always say, “Come talk with our patients and see for yourself”.  You see, even though it is true that we offer many different services at our office, there are probably other offices out there that may offer similar “types” of services.  But as different as a well-cooked steak is from one restaurant to another, so is true with our care!

More importantly, it's not always “what we provide” that makes us different, as it is “how we provide it” that I believe sets us apart from the rest.  From the moment you walk in, you will notice the comfortable setting along with the warm greeting from our staff at the front desk.  We can already assume that you don’t feel well and going to a new office for help can sometimes be uncomfortable and we realize that.  So, our goal is to make you feel as comfortable and welcome as possible.

Once we figure out what the solution is to your complaints, you will be under a personalized care program from that point on.  Each staff member has a particular assignment in regards to your program.  While one may be responsible for your scheduling, another may be responsible for your conditioning and therapy.  Essentially, you will have a small handful of people working with you on different aspects of your program to achieve one goal: Success!

I am the coordinator or the “coach” as you may call it.  And it is a working relationship from the time you start to the time you finish.  More importantly, we have no desire to “band-aid” your condition.  Personally, I believe that this type of treatment is a waste of time and not cost effective, and something we choose not to provide.

“Band-aid” treatment makes you believe you are better than what you really are, and allows you to ignore the cause of your problems which will in-turn get worse over time. Our purpose is to get you to maximum improvement and to “stabilize” your condition so that it doesn’t return!  This is achieved by providing specific types of treatment tailored towards your specific condition.  More importantly, remember that it not so much “What we do” as it is “How We Do It” that will make the difference!

At our office, we want to “Over Deliver” what we have promised!  You will get the personal attention that you deserve, which is my personal guarantee!

At Poelking Chiropractic Wellness & Physical Therapy, Inc., We Treat With Our Hearts, Not Just Our Hands!  Come Experience the Difference!